Get in touch.
We read every message. Replies usually land within 1–2 business days.
Support
Bugs, account help, feature requests and anything about using the app. Many answers are already on the support page, and billing questions are covered in the billing FAQ.
Privacy and data requests
To access, correct or erase your personal data, or to ask how your information is handled, write to our Grievance Officer. We respond within one month.
Pooja Dubey, Grievance Officer
pooja@turnip.gg
Billing, refunds and cancellations
For anything about a charge, a refund or cancelling a subscription, email support@zaps.gg. Our Refund & Cancellation Policy sets out when we refund, how to ask and how long it takes, and the billing FAQ covers the common subscription questions.
Copyright and content reports
To report content that infringes your rights, or content that breaches our Terms of Use, write to the Grievance Officer at pooja@turnip.gg with enough detail for us to identify the content.
Registered address
Turnip Media Private Limited362, 7th Main, HAL 2nd Stage
Indiranagar, Bengaluru 560038
Karnataka, India